No sound on recordings

[dmelhede]

Since a couple of weeks ago, my SRP-2100TMS started to make recordings with no sound on Dutch RTL4 channel and some other channels, the picture also freezes a fraction of a second now and then. Other channels record fine and everything is OK when played live...

What I don't understand is how a recording can miss the sound if it was playable during the same live broadcast ?

It happens both with timer recordings and if I press record when watching a channel. Even recordings with 'blue' (decoded) symbol has no sound.

Timeshift: same thing, no sound ...

Please - any ideas ?

Have tried:
- Factory reset and new channels search
- Install March firmware (was December when fault started)

[Twilight]

have you tried to select another sound stream ?

twilight

[dmelhede]

Yes, but there is only one...

[Twilight]

ok, and which kind of sound stream is it?
have you tried to play the rec file on a pc with vlc player?

twilight

[michaelf]

Same problem here. I think it have something to do with the extra protection Canaal Digitaal have done on some channels. I have normal a aston ci but the problem still exsist with the Canaal Digitaal ci. I think we have to go to our provider but I think they will say its your problem because you don't have a certified reciever. Or Topfield have to do something with the firmware which can handel the extra protection.

Michael

[Alter Sack]

Same problem at Animax (SKY Germany), which is provided by CANALDIGITAAL (info from SetEdit).

live => no problem
timeshift => no sound
record => no sound

[dmelhede]

I have setup my old TF-4000 and it works !!! (but picture looks awfull when used to the SRP-2100)

So it seems to be a combination of receiver type and the new coding then :'(

I wish we could get Topfield to look into this problem...

(I have just tried to submit a support request)

@Twilight: Does it work for you, or do you not have posibility to test the channels mentioned in the thread ?

@Alter Sack, @Michael: I see you too have other Topfield receivers - does it work with those ? Can we say the problem is isolated to the SRP-2100 ?

UPDATE: I think I found a solution. I was using Dec 2010 firmware when problem started, then tried march 2011 test firmware, both failed. This evening I tried Sep 08 2010 and Yepiiiiiiiiiiiii - so far every recording works :-)

[michaelf]

@dmelhede is shoutcast or you tube working with this firmware? I have the beta firmware from 18 feb 2011 on mine 2100.

Michael

[Twilight]

[quote="dmelhede"]
@Twilight: Does it work for you, or do you not have posibility to test the channels mentioned in the thread ?[/quote]

i just have the possibility to test the same channels as altersack did.

twilight

[Alter Sack]

[quote="dmelhede"]I see you too have other Topfield receivers - does it work with those ? Can we say the problem is isolated to the SRP-2100 ?[/quote]
It seems so, that it is a problem of the SRP.

I've only tested the 5500PVR, there it works, but I'm only able to test with Animax.

[dmelhede]

@Michael: Youtube OK, Shoutcast & Twitter: "Cannot connect to server"

- Recordings still working today, even a timed event :-)